🛍️ Trocas rápidas, dentro dos 14 dias. »

Talk to us
0
0
enpt
(0)
0
Lifestyle Brands Brands
Lifestyle Brands Marcas
Watches
Luxury Jewells
Lifestyle Jewells
Accessories
New In
Outlet
Customer support

Shopping cart

You don't have anything in your cart yet

Log in or create an account to unlock exclusive member rewards and personalized recommendations.

  • Login
  • New Account
  • Recover Account

Check your email

Hello

Please check your email to confirm your registration.

The link has been sent to your email.

wait 1 minute until the next resend

Questions? Send your question to our email

Success

The login link has been sent to your email.

Rolex retailer plaque
Contact Us

Send a message

Please enter your message

Thank you for your interest in Rolex watches. Please enter your message, and we will respond shortly.

Keep exploring

Discover Rolex

Discover Rolex

Rolex Watches

Rolex Watches

New watches 2026

New watches 2026

Rolex accessories

Rolex accessories

Servicing

Servicing

Rolex Watchmaking

Rolex Watchmaking

Rolex at Marcolino

Rolex at Marcolino

Summary

01 Personal Details

02 Watch Data

03 Issue

Start
01
02
03

Welcome to Marcolino's repair service

O seu relógio será analisado pelos nossos relojoeiros certificados, e receberá um orçamento por email

1. Fill out this quick form

2. Drop off your watch with us.

Step 01

What is your watch?

For security reasons, please provide the reference found on the back of the watch

We advise you to upload or send a copy of the warranty with your watch (Max: 8 MB)

Step 02

What is the problem?

Step 03

Prepare watch delivery

Leave your watch with us.

This step will be your responsibility. You can choose to go to our studio in person, choose another delivery method (e.g., CTT), or schedule a home pickup (Mainland Portugal).

Marcolino - Santa Catarina Store

Rua de Santa Catarina, 84
4000-441 Porto
Portugal

Monday: 10am to 1pm and 2pm to 7pm
Tuesday: 10am to 1pm and 2pm to 7pm
Wednesday: 10am to 1pm and 2pm to 7pm
Thrusday: 10am to 1pm and 2pm to 7pm
Friday: 10am to 1pm and 2pm to 7pm
Saturday: 10am to 1pm
Sunday: Closed

Marcolino - Passos Manuel Store

Rua de Passos Manuel, 130/140
4000-382 Porto
Portugal

Monday: 10am to 1pm and 2pm to 7pm
Tuesday: 10am to 1pm and 2pm to 7pm
Wednesday: 10am to 1pm and 2pm to 7pm
Thrusday: 10am to 1pm and 2pm to 7pm
Friday: 10am to 1pm and 2pm to 7pm
Saturday: 10am to 1pm
Sunday: Closed

This form is for scheduling a collection only for Mainland Portugal. If this does not apply to you, please contact us directly at [email protected].

Custo: Este serviço tem um custo de € 10,00, incluindo seguro de transporte.
Oferta: Para reparações superiores a € 500, este valor será oferecido.
Caso o orçamento seja recusado, o cliente será informado e o valor de envio será adicionado ao valor da recusa.
As fotografias são obrigatórias por motivos de seguro de transporte. Por favor, anexe imagens nítidas da frente e do verso da peça.
Pickup Details
Name:
Pickup Address:
City:
Postal Code:
Mobile:
Email:
Pickup Date:
Schedule:

Pickup Request Submitted

Your collection request has been successfully registered.

Download Label

Imprima a etiqueta e cole-a bem visível na embalagem antes da data de recolha.

A recolha será feita pela GLS — não é necessário imprimir nenhuma etiqueta. Embale o artigo (de preferência na caixa original) e aguarde na morada indicada durante o horário combinado.

Código de recolha GLS:

Repair no. 

Repair created successfully. You will receive an email with your repair details.